Reintroducing Homework Help Online: What You Don’t Know about This Great Resource

By Jamie W. RSS Wed, August 8, 2012

For students of all ages, the Free Library is source-number-one for information; that almost goes without saying. Though sometimes, when you’re struggling with a tough problem or trying to work your way through a tricky writing assignment, you need a little more help than a book or electronic database offers.  In moments like these, our Homework Help Online service is a lifesaver.  Every day, from 2:00 – 11:00 p.m. we have trained tutors standing by to help students from grade 2 all the way up to adult learners with their studies.  Full tutoring services are available in both English and Spanish.  We provide this service in partnership with a company called Brainfuse.  Brainfuse hires and trains U.S.-based adults, each with a bachelor’s degree and prior teaching experience, to connect with students one-on-one.  Parents can rest assured as well, because all of Brainfuse’s tutors have undergone a background and reference check, and are trained to teach, not simply give answers. 

While the popular, live, one-on-one tutoring service is the heart of our Homework Help, Brainfuse offers a number of other excellent features that you may not be aware of.  For example, the Writing Lab allows you to upload your research paper or essay and get tips on how to make it your very best. Both live tutoring and the writing lab features are also available to adult learners, along with GED and U.S. citizenship test prep, resources to help you learn Microsoft Office software, and help writing your résumé. And regardless of your age, if the 2:00 – 11:00 p.m. timeframe for live tutoring doesn’t work for you, submit your question anytime in the 24/7 Center and get a response within one business day.  In fact, many of the resources you will find on Brainfuse are available at any time.  Take a look at the huge collection of study guides in every major subject for every grade, as well as comprehensive sets of flash cards and plenty of practice tests (including the SAT and ACT).  Don’t miss the Brainfuse MEET feature that allows you to set up online group study sessions with friends and classmates in the Brainfuse virtual classroom.  Also, take a look at the amazing Brainwave feature.  With Brainwave, students can create and share movies of their activities on the Brainfuse whiteboard—perfect for illustrating a math problem’s many steps or the moving pieces of a big class project. 

A Free Library card is required to use our Homework Help service.  Click here to create your free Brainfuse account and get started. 


Have a question for Free Library staff? Please submit it to our Ask a Librarian page and receive a response within two business days.

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Thanks for reintroducing this service to library patrons! My son will be entering 2nd grade this fall and may need some homework help (which I try to provide but don't always know the best way to do it as I am not a teacher). Please note I was not able to access the Brainfuse page to set up an account (through your link above) and kept getting an error message. Is there any other way to access the homework help site? Thanks! Ana
Ana G. - South Philly
Friday, August 10, 2012

Thanks for your comment, Ana. I have just fixed the link. Now, once you click it, you will be asked for you library card number and then be redirected to Brainfuse.
Jamie W - Philadelphia
Friday, August 10, 2012

My 9th grader will definitely be able to make use of this service! Thanks for the reminder!
Meg - NE Philly
Sunday, August 26, 2012

Looking forward to using this resource in the fall, however when I clicked on the link about the following error was displayed: Error: you are not authenticated to access this page. (Error 45304) How can I resolve this issue? Thank again, Vivi
Vivi - Philadelphia
Tuesday, August 28, 2012

Also tried to access the link, but received the error message, "you are not authenticated to access this page". How can this be resolved? Thanks. It's a great source of help and it would be a shame to lose it.
Yvonne - Philadelphia
Wednesday, September 12, 2012

Hello Vivi and Yvonne, We have seen this issue for some of our patrons but we have not been able to reproduce to across the board. We are working with Brainfuse to correct it, however. In the meantime, please try it again later, as the error has not seemed consistent for others who have seen it. We will continue working on it though. Thank you!
Jamie W - Philadelphia
Wednesday, September 12, 2012

i can not access the homework help online thing
jolie - philadephia
Tuesday, October 9, 2012

I like the information which is shared by this blog.It is important for everyone.
homework online help - http://helponlineclass.com/
Monday, April 8, 2013